Keurig Support

Support Home  >

Article

Keurig® Support
Troubleshooting Tip: The display on my brewer is not displaying correctly
Published  6/27/17

If the display on your Plus Series / Keurig® 2.0 brewer is blank, or is not displaying content as expected, please try the following troubleshooting steps:

Step 1: Unplug the brewer & plug back in

Step 2: Is the power icon displayed on the bottom right of the screen?

Step 3: Go into the Menu and try to set the clock

Step 4: Proceed through the menu and try to set all your menu options

Step 5: When the LCD is navigated back to the “Lift to Begin” screen, raise the handle and lower it back down. Is the brewer prompting to start a brew or water only dispense?

  • Yes: Troubleshooting successful – you are ready to brew!
  • No: Please contact our Customer Service team for further assistance at 1-866-901-BREW(2739)

Was this answer helpful?

Yes

   

No

Thank You for your feedback.

"Troubleshooting Tip: The display on my brewer is not displaying correctly"








Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker.



Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.









Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker.









Watch this video to learn how to descale your Keurig® K15 Brewer!




Search Results


Published  2/15/18



Published  12/17/20



Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker.
Published  8/14/20



Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.
Published  2/8/19



Published  4/4/18



Published  4/4/18



Watch this video to learn how to descale your Keurig® K-Slim™ Coffee Maker.
Published  2/25/20



Published  2/15/18



Published  7/10/18



Watch this video to learn how to descale your Keurig® K15 Brewer!
Published  7/10/18








Contact Us
Residential Brewer Inquiry
 Call

1-866-901-BREW (2739)

Toll-free, 7 days a week
7 am - 10 pm EST
 Email
Email us your questions.
We will get back to you within 2
business days
 Mail
Keurig Green Mountain, Inc.
53 South Avenue
Burlington, MA 01803

Commercial/ Office Brewer Inquiry
 Call

1-866-669-8922

Toll-free, 7 days a week
8 am - 5 pm EST
 Email
Email us your questions.
We will get back to you within 2
business days
 Mail
Keurig Green Mountain, Inc.
53 South Avenue
Burlington, MA 01803

Join Our Mailing List


Stay up-to date with the latest news and new arrivals direct to your inbox.

Select Country