Troubleshooting Tip: My brewer is powering off on its own
Some of our Plus Series / Keurig® 2.0 brewers come with an ‘Energy Saver’ or ‘Auto On/Off’ feature. If your brewer is powering off unexpectedly, ensure these features are not enabled
If the ‘Energy Saver’ and/or ‘Auto On/Off’ features are not enabled and your brewer continues to power off unexpectedly, please contact our Customer Service team for assistance at 1-866-901-BREW(2739)
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Having trouble brewing? You may have coffee grounds stuck in the brewer's entrance top needle (located under the handle part when lifted). Use the Brewer Maintenance Accessory and get back to brewing in a few quick steps!
Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.
Watch this video to learn how to descale your Keurig® 2.0 brewer!