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Troubleshooting Tip: The display on my brewer is not displaying correctly
Published  6/27/17

If the display on your Plus Series / Keurig® 2.0 brewer is blank, or is not displaying content as expected, please try the following troubleshooting steps:

Step 1: Unplug the brewer & plug back in

Step 2: Is the power icon displayed on the bottom right of the screen?

Step 3: Go into the Menu and try to set the clock

Step 4: Proceed through the menu and try to set all your menu options

Step 5: When the LCD is navigated back to the “Lift to Begin” screen, raise the handle and lower it back down. Is the brewer prompting to start a brew or water only dispense?

  • Yes: Troubleshooting successful – you are ready to brew!
  • No: Please contact our Customer Service team for further assistance at 1-866-901-BREW(2739)

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Burlington, MA 01803

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