Troubleshooting Tip: The display on my brewer is not displaying correctly
If the display on your Plus Series / Keurig® 2.0 brewer is blank, or is not displaying content as expected, please try the following troubleshooting steps:
Step 1: Unplug the brewer & plug back in
Step 2: Is the power icon displayed on the bottom right of the screen?
Step 3: Go into the Menu and try to set the clock
Step 4: Proceed through the menu and try to set all your menu options
Step 5: When the LCD is navigated back to the “Lift to Begin” screen, raise the handle and lower it back down. Is the brewer prompting to start a brew or water only dispense?
- Yes: Troubleshooting successful – you are ready to brew!
- No: Please contact our Customer Service team for further assistance at 1-866-901-BREW(2739)
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Having trouble brewing? You may have coffee grounds stuck in the brewer's entrance top needle (located under the handle part when lifted). Use the Brewer Maintenance Accessory and get back to brewing in a few quick steps!
Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.
Watch this video to learn how to descale your Keurig® 2.0 brewer!