Why can’t I use any carafe I want?
For safety reasons, we designed Keurig® carafes to sync with the Keurig® Plus Series of brewers to ensure as best we could that when you put in a carafe pod they can safely brew the volume of coffee that will be delivered when they push the button for a carafe brew.
Therefore, you will not be able to brew a carafe without the included carafe or Stainless Steel Carafe.
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Watch this video to learn how to descale your Keurig® 2.0 brewer!
Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.
Having trouble brewing? You may have coffee grounds stuck in the brewer's entrance top needle (located under the handle part when lifted). Use the Brewer Maintenance Accessory and get back to brewing in a few quick steps!