Troubleshooting Tip: Lights Flashing on my K-Cup® Brewer
If the Add Water, Heat, and Medium Cup lights are flashing on your Keurig® K-Cup® brewer, please try the following troubleshooting tips:
Step 1: Ensure the Cold Water Reservoir is seated properly. Remove and reseat the Cold Water Reservoir to ensure alignment is correct.
Step 2: Perform a water only brew on the 6 oz. or 8 oz. size into a measuring cup. If the expected amount of water was not dispensed, continue to step 3. Otherwise, troubleshooting successful – you are ready to brew!
Step 3: Are you using a Water Filter?
- Yes: remove the Water Filter and run a water only brew (no pod) into a measuring cup. If the brew is successful, change the Charcoal Filter and put the Water Filter back in the brewer. If the brew is not successful, proceed to Step 4.
- No: proceed to Step 4
Step 4: Perform three more water only brews (no pods) on the 6 oz. or 8 oz. size into a measuring cup. By the last brew, was the correct amount of water dispensed? Use the measuring cup to determine the exact flow amount.
- Yes: Troubleshooting successful – you are ready to brew!
- No: Please contact our Customer Service team for further assistance at 1-866-901-BREW(2739)
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Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.
Watch this video to learn how to descale your Keurig® 2.0 brewer!
Having trouble brewing? You may have coffee grounds stuck in the brewer's entrance top needle (located under the handle part when lifted). Use the Brewer Maintenance Accessory and get back to brewing in a few quick steps!