Why did I not receive my order within the expedited shipping time I chose?
Expedited ship time will take effect after the order has been processed and picked up by FedEx, which could be up to 2 business days. This means an order shipped via 2nd Day could possibly take up to 4 business days to arrive. Our goal is to ship orders within 2 business days.
Please refer to our Shipping Policy for more information on specific shipping methods and timeframes.
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Having trouble brewing? You may have coffee grounds stuck in the brewer's entrance top needle (located under the handle part when lifted). Use the Brewer Maintenance Accessory and get back to brewing in a few quick steps!
Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.
Watch this video to learn how to descale your Keurig® 2.0 brewer!