I have three types of Point balances - what does each indicate?
Your Available Points balance is the number of available points you have earned that can be redeemed. You can redeem your available points to purchase products featured in the Rewards Catalog. Products in the Rewards Catalog are discounted off the full retail prices.
Your Points Used balance shows how many points you've redeemed in the Rewards Catalog.
Your Expired Points balance represents any points which have expired due to inactivity of your account for 12 months.
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"I have three types of Point balances - what does each indicate?"
Having trouble brewing? You may have coffee grounds stuck in the brewer's entrance top needle (located under the handle part when lifted). Use the Brewer Maintenance Accessory and get back to brewing in a few quick steps!
Watch this video to learn how to descale your Keurig® K-Duo™ Coffee Maker.
Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.