How to Find Your Serial Number
Classic Series Brewers (excluding MINI brewers)
On older brewer models, the serial number can be found on the main body of the brewer behind the Drip Tray. To locate, remove the Drip Tray and look into the Drip Tray cutout at eye level.
If you cannot locate your serial number behind the Drip Tray, check on the side of the brewer, behind the Cold Water Tank.
The K-Compact™ and the K-Select™ both have serial numbers located behind the cold water tank. The cold water tank on the K-Compact™ is "rear removable" and the serial number can be located behind it.
MINI Plus brewers
The serial number for our MINI series can be found on the bottom of the brewer. Take care when turning over your brewer, especially if you have already added water to it.
Keurig® 2.0 / Plus Series
To view the serial number, remove the Water Reservoir. On the exposed side panel of the brewer, you will see the 14-digit, alphanumeric serial number.
OfficePRO® / OfficePRO® Premier
The serial number for our OfficePRO® can be found on the back of the brewer.
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Watch this video to learn how to descale your Keurig® 2.0 brewer!
Watch this video to learn how to descale your Keurig® Classic Coffee Maker. This video is intended for Classic Keurig® brewer models including the K-Compact®, K-Select® and K55 brewers.
Having trouble brewing? You may have coffee grounds stuck in the brewer's entrance top needle (located under the handle part when lifted). Use the Brewer Maintenance Accessory and get back to brewing in a few quick steps!